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Terms and Conditions

These terms and conditions are effective from 01 November 2022 ( latest updated NOv 2022)

Booking Fee & PAYMENTS:

Please note that all the charges levied by PayPal must be included along with the booking fee if the payment is done through PayPal.” 

A non-refundable 50% deposit booking fee is required at the time of booking in order to reserve and secure the appointment. 

No date will be booked and/or secured unless the 50% booking fee, as is referred to above, has been paid in full. 

Balance of payment – payable on the day of the photo-shoot in cash or directly on the website.;

No images will be released until the final balance is paid in full.

Terms of delivery:


We deliver your photos / video within a maximum duration of six(6) weeks.


We deliver your photos within a maximum duration of two(2) months.


We deliver your photos & video within a maximum duration of three(3) months.

We do not provide raw photos & videos, unless ordered.


The deposit of 50% of the total amount paid is not refundable in the case of another lockdown or in any pandemic situation

If Focus Photography has to cancel the appointment for reasons beyond their control (death, injury, sickness, etc.), 50% of down payment is refundable to the client. 

If the client cancel the booking for any unconditional reasons, payment is refundable 30 days prior to the reserved slot, which means, the refund prior to the cancellation shall be done within two(2) month respectively.

Postponement & covid - 19 restrictions

Should the Client need to postpone their wedding to a later date, the Client should liaise with the Photographer about the potential new date/s to check their availability before booking a final date with the venue to avoid losing the Photographer. If the Photographer is unavailable on the new date, the retainer fee will not be refunded and the Photographer will find an associate to photograph the event on their behalf. The photographer will then edit the associate photographer images in their own editing style and deliver the images themselves. Postponements made NOT in conjunction with COVID-19 will incur a postponement fee of $150.


Where the Photographers/videographers will work 10+ hours during the working day (travel time, on-site attendance etc), carrying heavy camera equipment and walking on average 6-8 miles during the day the Client agrees to pay for the Photographers/videographers to have a hot meal during the day. Provision must be made with your venue or caterers to provide the photographers/videographers with a hot meal as soon as possible during the wedding breakfast (this is not usually taken with your guests as the photographers/videographers has other important duties to perform during this period and usually takes this time to rest). Where coverage includes up to mid-evening then a second light meal should be available. Where coverage has been agreed to include a second photographer/videographer then the same conditions apply to this individual. Where provision is not made the photographer/videographer reserves the right to take appropriate rest, food and drink breaks as when required throughout the day. Please note this may impact your wedding photography coverage.

Please be aware this does not apply if the Client has booked the Photographers/videographers for less than 6 hours using the hourly rate system.

DISPLAY & Model Release:

The Client hereby assigns Focus Photography the irrevocable and unrestricted right to use and publish photographs and video footages of the Client or in which the Client may be included, for editorial, trade, advertising, educational and any other purpose and in any manner and medium; to alter the same without restriction; and to copyright the same without restriction. The Client releases all claim to profits that may arise from use of images & footages.

License, Coverage and Reproduction:

Photographs & Video Footages taken during the course of the session/event will be at the diplomacy of the photographer/videographer although every effort will be made to comply with the client’s requirements.

The photographer/videographer shall be granted artistic license in relation to the poses photographed, filmed and the locations used. The photographer or videographer judgement regarding these matters shall be deemed correct.

When attending events, the photographers or videographers shall endeavour to photograph/film all individuals as requested by the client(s) at some point, but no responsibility will be taken by the photographer/videographer on the occasion of leaving somebody out.

At certain venues, the photographer/videographer movements are sometimes restricted by the official in charge. The area from which the photographer/videographer is able to cover the event may not be the photographer/videographer’s choice and cannot accept responsibility for any obstructed view should this be the case.

On location of events due to a variety of uncontrolled lighting conditions and the limitations of digital sensors, some colours may alter throughout a set of photographs/ video footages.

Although all equipment is checked regularly and reasonable steps are taken to ensure backup equipment is available, the photographer will not be responsible for photographs that are not produced due to technical failure.


The CLIENT is responsible for acquiring all permits and necessary permission for all locations on which the COMPANY will be performing services.

Creative Notice:

Focus Photography shall be granted creative and artistic licence in relation to the choice of locations and poses used. Focus Photography’s judgement on photographic/videographic style and the number of photographs/video footages taken shall be deemed correct. Some photographs/video footages may not be possible due to changes of the weather and the availability and willingness of subjects. Focus Photography will do its best to honour requested photographs/video footages but do not undertake to guarantee any specific picture/video nor incorporate any specific background, location or group arrangement.


The COMPANY reserves to right to terminate coverage and leave the location of the EVENT(S) if the photographer/videographer from the COMPANY experiences inappropriate, threatening, hostile or offensive behaviour from person(s) at the EVENT(S); or in the event that the safety of the photographer/videographer from Focus Photography is in question.

Personal Accident:

Any directions issued to clients, their guests or employees during a photographic/videographic shoot/event are deemed to be at the person’s own risk. The photographer/videographer cannot be held responsible for any personal accidents during a photographic/videographic shoot.

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